Terms of Service
Last updated: February 9, 2026
Acceptance of Terms
These Terms of Service govern your use of ProSpeak English and its services. By accessing and using our website, you agree to be bound by these terms and conditions. We provide professional business English communication skills training designed for workplace professionals in Malaysia and beyond. Your use of our platform constitutes your acceptance of all terms, conditions, and policies contained herein. If you do not agree with any part of these terms, you must cease using our services immediately. We reserve the right to modify these terms at any time, and continued use of our services following any changes constitutes your acceptance of the new terms. Please review these terms periodically to ensure you remain informed of any updates or modifications we may make.
User Obligations
As a user of our platform, you agree to comply with all applicable laws and regulations. You are responsible for maintaining the confidentiality of any account information you provide and for all activities that occur under your account. You agree not to use our services for any unlawful purposes or in any way that could damage, disable, or impair our platform. You will not engage in harassment, abusive behavior, or any conduct that violates the rights of others. You must provide accurate and complete information when registering for our services. You are prohibited from attempting to gain unauthorized access to our systems or interfering with the normal operation of our website. We expect all users to treat our content, instructors, and fellow learners with respect and professionalism.
Intellectual Property Rights
All content provided through our platform, including course materials, videos, audio files, written lessons, and interactive exercises, is protected by intellectual property laws. We retain all rights to our original content and materials. You may access and use this content solely for personal, non-commercial educational purposes. You are not permitted to reproduce, distribute, modify, or transmit any content without our prior written consent. This includes copying lesson materials, sharing access credentials, or redistributing course content to unauthorized parties. Any attempt to circumvent our intellectual property protections will result in immediate termination of your access. We respect the intellectual property rights of third parties and expect our users to do the same. Unauthorized use of our materials may result in legal action.
Limitation of Liability
Our services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the accuracy, completeness, or reliability of our content. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform. This includes loss of profits, data, or business opportunities. We do not guarantee that our services will be uninterrupted or error-free. While we strive to provide high-quality instruction and support, we cannot guarantee specific learning outcomes or employment results. Your use of our platform is at your own risk. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability, so these limitations may not apply to you in full.
Termination of Services
We reserve the right to terminate or suspend your access to our platform at any time, with or without cause, and with or without notice. Reasons for termination may include violation of these terms, illegal activity, or non-payment of fees. Upon termination, your right to use our services immediately ceases. You remain responsible for any fees or charges incurred prior to termination. We may also discontinue or modify our services at any time. In the event of termination, we will make reasonable efforts to provide you with access to download any personal content you have created, subject to applicable laws. Termination does not relieve you of any outstanding obligations or liabilities. We will handle any refunds in accordance with our refund policy, if applicable.
These Terms of Service constitute the entire agreement between you and us regarding your use of our platform and services. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Your rights and obligations under these terms may not be assigned or transferred without our prior written consent. We encourage you to contact us with any questions or concerns regarding these terms.